Coop Denmark, one of the country’s largest food suppliers, embarked on a major digital transformation to streamline operations and enhance the customer experience. The initiative aimed to create an omni-channel retail experience and modernise logistics systems through the implementation of SAP S/4HANA.
Venquis played a pivotal role in leading one of the largest SAP transformations in the global food retail sector, providing the expertise and talent needed to ensure the project’s success.
Key Takeaways
Omni-Channel Vision
Coop Denmark’s digital transformation focused on creating a seamless omni-channel retail experience and modernising logistics with SAP S/4HANA.
Venquis’s Role
Venquis provided 120 specialists, including 25 permanent SAP experts, leading the transformation to success.
Completion Amidst Challenges
Despite the challenges posed by Covid, Coop Denmark became fully operational on SAP S/4HANA by 2022.
Supporting Coop Denmark in Overcoming Its Legacy Challenges, With Futureproof SAP Specialists
Coop’s main challenge was integrating its technical systems—including their app, warehouses, checkout systems, and e-commerce store—into a unified SAP platform. The company’s initial attempt with a large consultancy failed, highlighting the need for a dedicated team to handle the scale and complexity of the project.
Coop also required a solution that retained in-house SAP knowledge after the transformation to ensure future system updates and maintenance.
Venquis Assembled 120 SAP Specialists for Coop Denmark’s Major Transformation Project
Venquis assembled a team of 120 specialists across various domains, including SAP implementation, ERP, project management, and security.
A key component was the creation of a 25-member permanent team within Coop, consisting of experts in areas such as finance (FI/CO), supply chain (SD, MM, eWM, GTS), and data management (Fiori, SAP Basis).
This team ensured that Coop’s SAP system aligned closely with industry standards, enabling easy updates and enhancements.
Venquis Delivered Comprehensive End-to-End Support
for Coop Denmark’s SAP S/4HANA Transformation
The project spanned 18 months, beginning in 2018. Venquis delivered end-to-end support, managing the entire migration process while maintaining close collaboration with Coop’s internal teams.
The transformation required the seamless integration of all technical systems into SAP S/4HANA while ensuring standardisation and efficiency.
Despite the impact of the pandemic, Venquis kept the project on track, allowing Coop to successfully roll out the system across all stores by 2022.
Venquis Delivered Comprehensive End-to-End Support
for Coop Denmark’s SAP S/4HANA Transformation
By 2022, Coop successfully integrated its entire product portfolio into the SAP S/4HANA platform. The transformation standardised processes, enabling rapid system enhancements and improving operational efficiency.
The seamless integration of the Coop app, e-commerce store, and warehouse systems under SAP S/4HANA streamlined Coop’s logistics and customer-facing operations.
Venquis’ SAP Expertise Supported Coop’s Long-Term Objectives and System Maintenance earned
Retaining in-house SAP expertise was key to ensuring Coop’s long-term operational improvements and ability to maintain the system. Despite the complexities of the pandemic, Venquis delivered a flexible and resilient solution that met Coop’s needs.
Venquis is totally solution-driven and has a real appetite to improve, constantly asking for feedback and ways to advance.
The calibre of candidates is at a very high standard, and we have been able to secure candidates that we
would never have been exposed to under our previous model. Ella has been great at managing our expectations and managing the whole process from
start to finish, really going above and beyond my
expectations.
Feedback from candidates that have been or haven’t been successful with their application has been equally positive. I’m looking forward to continuing working with Venquis and I wouldn’t hesitate to recommend their services.
— Morten Holm Christiansen, CIO, Coop Denmark
